Professionalism in bike repair

Not using bikes as one's primary means of transport in Amsterdam is no fun. With having and using the bike comes the occasional theft and regular repairs. I have my favourite bike shop. I always buy and get my second hand bike fixed at this particular shop. First I was a student and they had great prices, cool reputation and surprisingly good quality. Until one day the quality of services sterted to decline and the prices crept up. So that last time I went there I was already thinking of looking for a new bike shop, since they messed up again. I got there, ready to voice my frustration over the decline in the quality of services. But I was faced with a guy leaning over the bike and apologizing for any possible delay. My brake was not working. He was fixing it by taking the whole brake structure apart to really see where the problem was. While doing so, he said it's like working on an instrument, listening to it, taking care of it, understanding the problem and reconstructing the thinking of the previous bike repairer to really come to the core of the issue. He said it's like preparing to play the instrument, to play a symphony. Only a good and fit instrument can play well.
Needelss to say, my anger vanished. All I could see a guy passionate about what he was doing. He is an artist in fixing bikes. Of that I was convinced. (And my bike works pretty well now, too.)
Once the brake was fixed and I got a bonus bell ( I did not have one before, which was painful at times of cycling through downtown) I asked how much I owed him. And he said that the least he could do for having to put up with the recent decline in quality is not to charge me.
Now this really got me. I forgot I ever thought about leaving this bike repair shop. If you ever wonder about what authentic marketing is, this is the best example of it I have seen in a loooooong time!

Go, save a child....a voice from Darfur

I just watched on TED Emmanuel Jal's talk. When in doubt about the future of war children, watch this one: a former war child who received help and never forgot what happened to him, but is asking us all to understand that the most horrifying news never reach us. That we are not fully informed. He gives an account of his "big picture" and despite his recent fame remains humble and thanks those who helped him get his life back after the terrors of war. And he sings...he sings his pain since talking about it is too painful.
The simplicity of the message is powerful: give us the tools, educate people, give them the chance to decide. I cannot replicate his message, but can ask you if you have 18 minutes to watch his message. Do you?

Global Oneness Project

What are we one with? Are we nothing but cosmic energy? Maybe by definition...but for our every days, this may be a bit of a stretch.
So what are we one with? With ourselves. Our family? Our friends? Our neighborhood? All humans of the world? Even with animals? And plants? With the whole living community?
Hm...ok, let's say we are. By definition.
An abstract definition, that is.
Despite not feeling every day connected to all people we meet, the ability to "zoom out" and think about others inhabiting this planet as us, as parts of a bigger whole that we are all part of is a very enriching experience. It helps me understand that as long and we'll be striving to maximize the well being of one part of the whole whereas the well being of the whole is increasing slower, we actually cause a decrease to the well being of the "non privileged" part of the whole. Nevertheless, we remain a whole. Thus we are damaging ourselves in the long term. Simple as it is, we often forget this and only believe what we can see or count right away.
The Global Oneness Project is about connectedness for me. For you it may be a message of harmony, tribalism, sustainability or something completely different. You can always find out more at www.globalonenessproject.org. But remember, pass it on, do not keep the inspiration to yourself only.

Transitions

The "transitions" theory by William Bridges is a simple tool I find very useful when dealing with change - not by choice. If you chose to change something in your life, you feel like you are in the driver seat. You made the choice, you have your future mapped out and you are excited.
On the other hand, when change is imposed on you, you feel ...down. Like being dumped, evacuated from your home, losing your job, something that at first sight worsens you overall well-being. So the first stage there is about ending, losing, letting go. About feeling locked in, angry, not feeling in control at all. After looking at the situation for some time and spending some time "down", most of us go into a neutral zone of not having any strong feelings, of "floating". You stop looking back with so much passion, but are not ready yet to look forward to the exciting new opportunities awaiting you. Until one day you wake up, and you feel like you have a plan. You will meet your friends again and talk about your situation, you'll open up to input from the outside. You'll map out the next steps and start building your future. Ultimately, you'll feel again like you're in charge.
The good news is that in the end we are all happy about the change. Only in the non self-induced change we go through a "down" period. And this is not necessarily bad, since it's nice to retreat and reflect a bit when coming to crossroads. The only way out is through :-)

A layman's view of 5 days off

July 15-19 2009. Five days off festival in Melkweg and Paradiso. Let me tell you how I experienced it. And I may not be the expert on electronic music, so do not expect insider gossips :-)
So, on the 15th (Wednesday night), Santigold's concert started 2,5 hours later than foreseen. But we ran into acquaintances and had a chat, so waiting wasn't that bad. Having learnt from my last experience, I told tall people who were hoping to stand in front of me to let me go in front since I am the shortest around. The Brooklyn born singer finally came on stage and gave a great show, I even recognized a few of her songs. She had 2 dancer girls with her on stage who were very cool!
We then went to see Jamie Lidell. Apparently, we were lucky to arrive too late since th first half was ...way too improvisational, thanks to the amount of light drugs consumed before the performance. But what we sw was great. And then still had a few beers with other friends we ran into.
Thursday - we only went to see Simian Mobile Disco, where the combination of very machine like sounds and flashing white neon lights made me feel nauxious after 2 minutes. My 2 hour afternoon nap may have added to the confusion of my bodily functions.
Friday - they would have to pay me to go to the festival
Saturday - after a very informal exhibition opening in a restaurant in Jordaan, we headed to Meklweg to see Crystal Castles. Starting late as usual. But the music had some traces of melody and was heavily inspired by the 80s punk movement in Germany (but these guys are from Australia). The gig had great energy, the singer jumped into the crowd, people reached the party mood. I did not even mind the flashing neon lights any more. Then we went to see Chris Cunningham. Due to technical problems, the concert started late. At least here they gave us a reason for stating late. :-) The show was short, the main focus was on the VJ work more than on the music. Very provoking, politically incorrect images. Great fun.
So, food time came and after having some delicious french fries in the supercrowded Leidseplein area full of happily drunk teenagers enjoying the freedom of Amsterdam, we headed back to see Dr. Lektroluv. A green guy, basically. You have to keep you audience excited, so you just paint yourself green. And have headphones in the shape of an old timer phone. The music was classical electonic (techno), not too heavy, quite enjoyable. People randomly couplig up. Well, that's the whole point, right? Started on time, finished even later. Nice job!
On the way home we stopped at Paradiso to see Deadmau5. A guy with the fanciest equipment, super skinny (I wonder who takes care of these people's diet / lifestyle), with a big black plastic mousehead on his head. Kinda awkward, I would say. Crowd in ecstasy! (The music was actually good, but it wasn't music by definitoin, only some mixed beats predefined and remixed on the spot.) I appreciated the improvisation. The blond babe on the stage walking around was kind of cute, too. But the flashing neon lights starting giving me a serious headache again. I felt like the 5 days off were over for me.
Sunday - writing a blogpost about the 5 days off. Oh, I think I lost my ring. It's nice to watch some light movies ... no more dancing today... maybe next year.
The thing is, you can't really get into the festival mood if you have to show up at 9am at the office the next day. Festivals should really be outdoors, away from urban areas where people can just camp. I guess that was the idea. But than lazy bums like myself though "I want a convenient festival" and they created one right downtown for us. So I guess I should not complain...

Feminism or Humanism

I felt relieved when surfing the web I realized that there are actually many people out there wanting to rename "feminism" into "humanism". The thing is, we talk a lot about the emancipation of women on the labour market - wanting equal conditions as men. Ok, that seems to be working out, more and more women get senior positions, great, this species called "women" seems to be reaching the level of men on the professional scene. As if we were a different species.
Ok, let's not go there.
However, what I persoanlly find still very frustrating is how women / men are treated (mistreated) in their private domains. All the pictures, postcards, jokes, comments about women, about their sex are so accepted. At least here, where I live. And now women turned sex into a sport, make jokes about men, treat them as a tool of their pleasure. Female supremacy.
I still find that this misses the point.
It's not male vs. female. This is not the conversation we should be having. Not one being more celebrated and better than the other.
Feminism should be replaced by humanism in the sense of mutual respect and appreciation of genders. We are different, but we so beutifully complement each other in our thinking, approach to life, past and future and our environment.
I believe that as long as we're not having an egaliatarian (not literally meant) conversation, that kind of thinking, we are still going around pretending something we fundamentally know is not right and keep missing out on great opportunities for a jollier world.
I like people regardless of their genders. Most of the time. The way we were brought up marks us for ...most of our lives. But maybe we can unlearn observing the world through a "gender lense".
Let's get started?

What a silly day! I am starting to believe we're really doomed...

Today, on 8th July 2009 the G8 leaders met in l'Aquila. Great. They decided not to waste time and start discussing measures on climate change - to arrive to Copenhagen later this year with a plan. Fantastic. Chinese leader leaves because of ethnic unrest at home. Bad news.
Negotiations start: Obama presents plan on radically cutting emissions in the developed and developing world. Sounds very exciting. But not to the developing world. The money promised in Bali has not come to them yet. They need proof of our commitment. They want $ 150 billion per year until 2020. Nothing sounds too much after the bailout money to me...
Achim Steiner, CEO of UNEP has a plan: the global consumption of oil is cca 100 million barrels a day. (If driving a car for 1km emits 160grams of CO2, you don't want to know what damage 100 million barrels a day can do. And that's just 1 single day.) Oil prices are now at $65. Not so long ago they have reached $135. And we still used it. Thus out demand flexibility is not all that price dependent in the short run if it comes to oil. Anyways, Achim Steiner suggests we add an additional $10 tax per barrel. And in 150 days you generate $150 billion. The money needed to get these guys (BRIC) going. Of course, it's not this plain simple, but it's DOABLE.
Straightforward, solution oriented. You put the moeny on the table and then can start talking again about fixing the climate.
It's already quite late. If we miss out on the opportunity in Copenhagen to reach an agreement, we've officially agreed to ... put an end to human race on Earth. Our choice.

On Competence

When one starts their career, they are unsure of things they say, tend to listen rather than share input and opinions. Just recently, I have had the honor to meet some people from the world´s undebatable number 1 consultancy. We were talking about one of the global crises humanity is currently facing. I thought to myself: I care about this issue, but these guys are the best in the world in their capacity, they are the most competent to lead the trend of research / action.
So I stayed put. Until I started listening deeper and realized, that these guys have the numbers right no doubt, but they have the passion missing. And without deeply caring for a topic, you cannot see the big picture and its nuances . Without doing so, no comprehensive and effective action is possible.
They may have been the most competent in "hardware" - the facts, but lagged behind in contextualizing, understanding the subtleness of certain approaches and issues.
Bottom line, we need to join efforts if we want to stand a chance in fixing the system. But will we join efforts? I wish we did, but for some reasons our history does not seem to suggest that we will. Nevertheless, let´s not extrapolate history but build a new future! With competence on the hardware and software alike :-)

Channeling energy & Horses

I feel ups and downs and look for the recipe to avoid them. I mean, I really don´t mind ups, but when I´m down, it´s better not to be around me :-( People have been telling me for a while to manage my energy, so I tried some yoga lessons, which was good for my back pain, but since I failed at looking at my own thoughts as if they were just passing in front on my eyes, it did not help me let go of things and centering my energy.
I thought that was ok. It still feels ok, when I am up. But not when I am down.
And today I heard another simple reason why I should find a way to manage my energy: So, when I am down, I feel like I am without any energy at all. But then I cannot pull myself up. Which sucks. Coz you´re down and you stay there. Not the coolest place to be, that´s for sure.
So, today I had the chance to focus on a problem and talk to a horse. Well, the horse wasn´t listening, but I was trying to make it walk around me, even trot. First the horse pushed its face into mine. Apparently, I wasn´t authoritative enough. It´s difficult to think straight and act authoritatively with a horse in you face, I can tell you that. So, ok, after some calming down and spending time to center my energy, the horse started walking. But not the way I wanted. After an hour, though, I felt pretty relieved, when I told the horse to gallop and it did. Bottom line, when you center your energy and tell the horse to do something, it does it. When you pretend to be an authority, the horse pushes its face into yours. Horses feel when you pretend to be something or when you really are "it".
Learning of the day: Work with horses and you´ll learn to channel you energy.
Or the other way round: Any time you start feeling that your energy is leaving you, imagine thatthere´s a horse you want to gallop around you. Focus on it. It will help you center your energy and prevent you from deflating completely from one second to the other...
Hehe, let´s see if it works for me. Will give an update later this year :-)

The Traffic Light Button

If you have spent some time in Amsterdam (an the same may apply to many other cities of the world), you know the buttons you are meant to push by the traffic light so that it eventually turns green for your direction. There are different types of buttons, but the most common one is a button you press and without receiving any minor light or sound signal, you wait for the traffic light to turn green. Most of the time, waiting seems to long and you press it again. Or just keep pressing it or keep pushing it with a 20*/sec frequency until the light turns green.
In theory, just one push is enough. The problem is, that since you not not receive a signal back, you keep wondering if your "action" will cause any "reaction".
On mornings when its not raining, I find this "button pushing" an interesting metaphor for several moments in our everyday, when you "inject energy" into something, but do not know for a long time, if it's worth it. If your investment (not necessarily monetary) will have its returns, if your efforts are worth it. Interestingly enough, I find it a good tool to help me understand why businesses often think in short terms. Long terms, without immediately knowing if your efforts are worth it can be excruciating. I am an impatient type. Maybe it's an illusion to think that I would think in long term if I was to lead a company.
But I like to entertain this illusion.

How intelligent are you?

Rasie your hand if you would not like to be considered as an intelligent person. Since we all want to come across as intelligent people (IQ wise), no wonder Facebook came up with an IQ test. Everybody comes up with short IQ tests. So often that even if you actually dislike these tests, one day you catch yourself trying to fill one out online.
Same goes for me. The other day I was going to take an instant IQ test online. Having answered 9 questions, a message pops up saying I am really stupid for having thought that 9 questions can determine my real intelligence.
Ok, fair enough.
So, today I decided to set up Google Analytics for my blog - I wonder how many people actually visit my blog. But I never read a manual, I am smarter than that. And I could not install the application. So my colleague who is a knowledge management expert asks me "Have you read the manual?". I get furious, but still I read it. Good. Now I know in principle how to do it. Another 30 minutes of trying...frustration. So my other colleague, hands on and considerate, asks me, "Why don't you wait until we have time to help you and then we can do it much faster - rather than you wasting your time now".
Well, in my part of the world, you know best and hate relying on other people's knowledge. So I went like "I can do it, don't you worry". And I ultimately did it. All by myself. With the manual open. Tremendous satisfaction. I knew I could do it. I just wasted some time :-)
Then I thought that this was not very intelligent of me. I did not minimize my efforts. I was stubborn. But I succeeded in the end. Did this equip me with a skill that will eventually make me feel even more intelligent?
I wonder.
And then, my favourite: emotional intelligence. Coz I have loads of it - so I thought, anyways. I am helpful. Helpful is being nice. Doing things for other people. Doing the same things that I hate it they offer me. Hm...So I upset people? I frustrate them sometimes with my helpfulness. Oh, does that mean that since helpfulness is not directly related to emotional intelligence, I just turn out to be ... not emotionall intelligent as I thought I was? I am not as structured and straightforward as I could / should be?
Another revelation. I really enjoy challenging my assumptions (I build several hundred assumptions a day). Today is a constant refaming and I smile to myself and wonder about intelligence.
I hope this post does not come across as an environmentally conscious one. Because it's not supposed to be about that :-)
It's simply about the intelligence and the lack of it.
As one of my Facebook freinds said the other day:
Artificial intelligence cannot replace natural stupidity.
Strong statement, but I really liked it (since I of course do not belong to either of the groups referred to in the statement :-)

Staying with it

If I say "Stay with it", does it ring a bell?
I see all these amazing and energizing people around, wanting the change, being the change. Most of them are from Generation Y. And then I look at the generation of the Flower power and of the Spring of 1969. And now I see corporate faces, not embracing the energy and efforts of the current pioneers of change. I wonder why?
Do people "lose it"? Why don't they "stay with it" - with their passion, energy, commitment? Where do we "lose it" on the road?
Well, of course not everybody loses it. But those who truly stay with deep humanistic values, do not often make it into the board rooms. They built their local communities, schools, groups of friends. That is where they bring about change. They are not quite as high leverage people as CEOs. But the truly connected people may not dream of becoming CEOs. Since career doens't really truly matter.
It looks like we have two streams: those who lose it and become heads of major organisations and those who don't lose it and never make the system turn around. Well, this is what I have observed in the older generation.
So the question is: how can our generation make sure that the strems do not split: that people "stay with it" and become high leverage individuals.
Or: is that really the way at all?

Life expectancy

I am somewhere between 20 and 30 years old. Much closer to the 30 than to the 20, by the way. As I was trying to convince myself last night at the gym to move my muscles (and the rest of my body) a bit, I just randomly observed the other visitors of the gym. Aged between cca. 19 and 75. Do I try to work out a bit to live longer? (And also not to have the backpain from sitting in front of my Toshiba 8 hours a day.) I think ultimately the wish to live a longer life is at least part of the package.
So today I looked up on wikipedia (where else :-)) how did life expectancy develop over time. I found out I would be heading towards the upper limit of average age in Classical Greece, Classical Rome, Medieval Britain or the Pre-Columbian North America. In the Neolithic and Bronze age, I would probably be dead by now...
So there's a lot to appreciate! Even the soft wrinkles appearing on my forehead (that I keep flattering myself about - due to the amount of thinking I do :-)).
I asked myself how long I would like to live? As long as I am happy and healthy, of course. How selfish...but true!!! And I expect to be healthy because I keep fit and drag my tired body to the gym every now and then :-)

Taking pictures at concerts

I have left my buoyant metatheoretical clumsiness behind for a day. We went to the Yeah Yeah Yeahs concert in Paradiso. Awesome!
Except for the people who were taking pictures with flashes throughout the concert (and especially documented the roadies before the concert very miticulously). Man, if I was the artist, I wouldn't be able to concentrate. I would probably want them out of the room!
And then my other favourite thing is taller people with a hiardo taking up at least 1/3 cubig meter standing in front of you (you being me, 160 cm with shoes on). So first you don't see a thing. Then you have your face and mouth full of the hair of the other person in front of you who is having a blast. And once they start jumping and pushing each other, you start wondering why bother going to a concert next time.
Not that I could enjoy the parformance ....
Now, from a metatheoretical perspective, I should have let go and melt into the flow of the crowd to experience the oneness. It seems, even though I wish it wasn't so, my oneness with my surroundings still has a clear limit.

The Call

I should be doing something, but am not sure what it is and where to start. So I get involved in all kinds of small projects, initiate this and that, but always keep some distance. Because the thing is, I have not quite yet found the moment that would trigger my transformation, that would kick start me on my journey to....not sure where to.
I am no Susan Boyle on XY's got talent, I am no mum who realised that her kid did not fit in the conventional education institution and thus opened an alternative school, I am also no Stephen Hawking not being able to really speak and yet showing humanity new dimensions of knowledge. I feel I should go out there and seize the opportunity. But as soon as I take the first step, I become unsure of my true deep passion for what I want to do. Or...does this true deep passion matter at all? I have already felt is maybe too many times and forgot which one was the greatest and the lasting one...
I really need to discover my "way of expressing" myself, even though it won't be singing, painting or playing an instrument...There is too much locked inside of us, I really admire people who can let it out...
And in the meanwhile I'll wait for that moment, that call, when I just look around and start seeing the connections, the interlinkedness of all that has always been there, but I have been oblivious to.
What is it that helps you express yourself? And have you had the "enlightning moment"? What changed afterwards?

How are you?

Well, there are many answers to this questions, even though most of the time we say "fine, thanks".
This time the question is actually about your personality. There are so many diagnostics you can use to find out more about yourself. For a bunch of these tests, go to the TIME magazine, to find out how you are, who you fit best with professionally, what incentive structure works for you, what are your strengths and pitfalls. This all sounds great and I understand it's value added for my professional development, but I cannot help it but feel "boxed". You are type XY and thus this is how you are, how we'll treat you in order to get you where you need to be....
Well, I do not know myself too well, but think that over time I'll take several diagnostics to help me in my path, I have just not yet figured out, how to avoid feeling trapped in my "type".
Any ideas? Thanks in advance!

Change your thinking

... or at least challenge it. And by saying WorldChanging, nobody expects you to take the burden of changing the world on your shoulder. Rather read their mission: "...we believe that real solutions already exist for building the future we want. It's just a matter of grabbing hold and getting moving. "
Is it naive to think we all wish for a certain kind of future? How much longer will green remain hip and attract people and who will be the people who want to integrate sustainability into the core of being and decision making? And how will that happen?
Anyways, an interesting and inspiring "positive news" website is at World Changing.
Enjoy making a difference. Or just go outside and enjoy the sun :-)

Sustain your energy

I think with the spring cleaning came also the idea of cleaning up the inside - not quite a detox, more like revisiting old forgotten ideas and initiatives. So, once upon a time I wanted to make an exhibition on Europe (taking pictures of things that contain the word Europe in their name - such as EuropCar, Europa Bank and many many others). I never got round to it. Then I started a blog on adaptation to climate change. Passionate as I still am about the adaptation to climate change, I have totally neglected my blog. I also wanted to learn how to play the piano. And then the guitar. But I hve not done either.
People say you have to force yourself to do something for 100 days, every day, and then it will become a habit. My problem with doing something for 100 days in order for it to become a habit is that if I do X, there are millions of other things I may want to do in that time, but I am not doing those things, because my habit now is X. And we can only fit a limited anount of habits into our 24hrs per day, I am afraid. So how should one convince him/herself that X is really important and a worthwhile investment of our time and should make it a habit and sustain the energy and passion for it?
I am asking this now as I have caught myself having a bunch of relatievly new habits and I am still not convinced I want to keep them. But they might come in handy in the longer term. So, carpe diem or let´s get organized?

Just beacause I'm nice, don't assume I'm dumb

This is the title of an article in the Harvard Business Journal from February 2009. I found it yesterday and realized how true, yet odd it is, that being nice (or at least trying) makes one look harmless, too sweet and naive, and not necessarily worth being promoted or listened to. Once we meet somebody, we assess them - and we see warmth and competence as inversely related. So if somebody sees you as competent, they won't expect you to offer them a coffee at the office when you make yourself one.
I wonder why that is so. In my ultimate frustration I can just say they are rude and lack good social education and humility. Other call them competent.
Suit yourself. I just feel very motivated now to prove this stereotype wrong. There are smart and beautiful blond women, too. Let's get over our outdated paradigms!!!
Thank you :-)

ACT Responsible

I love ads. Creative ones. And it frustrates me to see on tv how it's "scientifically" proven that one one cheese is better than the other. They are so full of preservatives, anyways. So, recently I came across ACT Responsible, which stands for Advertising Community Together. The ads they make are creative, fun, and for a purpose. Just check them out at http://www.adforum.com/affiliates/creative_archive/2007/ACT/simglist.asp